Discount Inboard Marine
Here's what our customers
are saying about us...
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- "I
called Vince to describe the problem I was having with my GT-40. He
diagnosed the problem exactly. Vince told me in detail how to fix the
problem. The parts were ordered and delivered in just a couple of days.
I had the boat back up and running in less than a week. There is no way
I could have been back on the water in less than a week if I had taken
it to a dealer and there is no telling how much they would have charged
me. I will continue to do business with Discount Inboard Marine."
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RatePoint 5 Star Review 06/08
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- "Discount
Inboard Marine is top notch. I have been a customer for at least 15yrs
and have always received great service."
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RatePoint 5 Star Review 06/08
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- "Awesome
to work with. I noticed I should have received a discount after I placed
the order and they issues a credit on my card immediately. Really
knowledgeable and helpful."
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RatePoint 5 Star Review 06/08
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- "THANKS
FOR SUCH GOOD SERVICE . I BELIEVE YOUR COMPANY HAS THE BEST CUSTOMER
SERVICE I HAVE EVER DEALT WITH . EVERYONE HAS A LOT OF KNOWLEDGE AND I
HAVE NOT CALLED AND GOT ANYONE THAT IS HAVING A BAD DAY . THANKS , YOU
ARE A SPECIAL COMPANY."
"Wilmarinc.com"
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RatePoint 5 Star Review 06/08
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- "Year
in, year out, DIM is helpful, pleasant, and speedy! I've never been
disappointed -- indeed, they have exceeded my expectations more than
once!"
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RatePoint 5 Star Review 05/08
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- "Hey SKIDIM,
You people are great! I ordered a prop and you were out of stock. Not
only did you call me to let me know I would not get it via next day air,
you expressed concern that any plans I had may be in jeopardy. Then you
arranged to have it drop-shipped from the manufacturer. Great customer
service, thank you."
Michael, Mechanicsville, MD, 07/07
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"You
guys (and gals) are the greatest! I've never had such professional,
competent service with a company before. And when I didn't need a
part that I recently ordered you took it back and credited my charge
card with a full refund with no restocking fee. Amazing! I'll
never buy anything for my MasterCraft anywhere but from you.
Keep up the fantastic work"
Hugh, Peachtree, GA, 03/07
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"Thank
you. I don't know who I talked to, it was a woman, but she
was very kind and very knowledgeable. I think it's great
that you display your Christianity in a tasteful way too.
I look forward to doing business with you in the future
and sending other customers your way. Thanks, Josh"
Josh, Mesa, AZ, 05/06
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"You
people are too cool, and you take your efforts to a level
that exceeds the others.
Thanks, "
Jeff,
Carrollton, TX 05/06
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"Your staff should be commended for
they're commitment and knowledge about the products you sell
and the advice/troubleshooting they provide. I have always
felt as though I received the best possible customer service
from the time the phone was answered until the parts arrived
on time. In today's market place this type of service is
often touted but fairly delivered."
Greg, Charlotte, NC, 12/05
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" It is a pleasure doing
business with people who care and are so knowledgeable.
Thank you for discounting parts for us and being a voice of
reason when we are trying to troubleshoot problems with our
boats. Thanks for partnering with us in ministry."
Kevin, Littleton, NC, 11/05
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" Thanks for all your help,
you guys are the best. If it weren't for you, I'd still be
paying $500 a year to winterize/ de-winterize. Not to
mention the hassle of getting the thing in and out of the
shop."
Ben, Alpharetta, GA, 10/05
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"Thank you all once again
for a prompt & accurate order. You never fail to impress."
Gary, Morris, CT, 10/05
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"First of all, you guys are
awesome! I just moved to a small lake in Georgia and
thought that I would educate the other inboard boat owners
about your company...but it was old news. Virtually every
inboard owner out here has already heard of, done business
with, and have many amazing stories to tell about Discount
Inboard Marine."
Bret, Villa Rica, GA, 10/05
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"I just called DIM for a
question about a part. Less than two minutes later, Scott
had it on the way. Thank you for exemplary service, subject
matter expertise, and a friendly staff member to assist me."
Regards,
Chuck, Kingston, TN, 09/05
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"Thank you for your
attention to detail."
John, Ontario, Canada,
09/05
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"You guys have one of the
best customer/tech service departments I've ever seen.
Great service, fast shipping, at a competitive price. What
a concept!! Thanks for the excellent service!"
Frank, Franklin, TN, 09/05
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"...I
can not explain what a wonderful job they did assisting me
with the time issues I was running up against. With every
order I have placed with skidim and every technical support
call I have been extremely impressed with the service, but
this order was above and beyond what sort of service someone
should normally expect."
Todd,
Bartlett, IL, 8/05
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"...At
last a great online company to deal with. Why more companies
are not like you I will never understand."
Christina,
Galt, CA, 6/05
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"...Wanted
to say THANKS for the outstanding customer service. It is
always a pleasure doing business w. a stand-up company.
Don't change a thing!"
Troy,
Cedarburg, WI, 6/05
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"...Thanks,
your service is outstanding! My order arrived exactly when you said
it would, and is exactly what I ordered."
Mark, Houston,
TX, 6/05
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"...I can't say
enough about your excellent service, personal attention, and great
product support. Thank you for an exemplary and pleasant experience
in online shopping and telephone support."
Charles,
Kingston, TN, 5/05
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“…The part was the right one. You guys are super and I posted as such on the MC Team Talk Website. Thanks Again!!”
Brian, Goose Creek, SC, 3/05
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“…The waterski world is lucky to have such fine service constantly being supplied by DIM. Your support and service is always appreciated, and you have earned a customer for life!!”
Pete, Detroit, MI, 2/05 |
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“…First allow me to offer my praise for the OUTSTANDING customer service I’ve received over the past few weeks from Richard. He’s been an absolute lifesaver. I purchased an 88 Prostar 190 about a month ago, and there’s just been a few mechanical issues I’ve been working out, and without the parts & help from Rich and DIM, I would have been very lost.”
Pete, Detroit, MI, 9/04 |
“…I want to thank you all for all the find work you’ve done for me over the past several months. I only wish more companies were as responsive and knowledgeable of their products as you folks are!”
Wes, Annapolis, MD, 9/04 |
“…The folks at DIM were able to provide vital parts to repair the badly leaking transmission cooler. Once again the technical advice at DIM led me to the solution. It now runs like a frightened deer. Exemplary supply support, my vintage Nautique is the answer to my skiing dreams.”
Frank, New Carlisle, OH, 9/04 |
“…I just wanted to drop a quick note to extend my appreciation towards one of your staff. I was lucky enough to talk to a fellow by the name of Richard and was very impressed by his knowledge base and willingness to help. He had an answer to every question I asked and addressed all of my concerns.
Thank you Richard”
John, Calgary AB, 9/04 |
“…I just received my order, I just wanted to say thank you for your professional and prompt service! What a first class company. Have a great day, and God Bless!!”
Pete, Racine WI, 9/04 |
“…You are all very FANTASTIC!! I should have written back months ago about how you helped me troubleshoot my problem with the fuel pump and EEC relays for my GT40, and with your reasonably priced parts and technical service I was back on the water just like new!!!!!! THANKS!!!”
Dave, Bellevue, WA, 8/04 |
“…Just wanted to say thanks for all your help and great service, a special thanks to Vince for his assistance.
Jon, Austin, TX, 8/04 |
“…I am writing to thank everyone in your operation for their great service and helpful advice. I recently purchased an ’83 Nautique, and have replaced a number of mechanical components. Richard and Vince are very knowledgeable, and their advice has been extremely helpful. In addition, Karen has been diligent in making sure I get my parts when I need them. I am a happy Nautique owner, and a customer of yours for life.
Again, thank you all…”
Dale, Abbotsford, BC, 8/04 |
